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Posted : Tuesday, July 02, 2024 02:43 AM
Essex mortgage is hiring for our Payment Processing Specialist position to assist our Servicing Department!
*Job Summary:*
Responsible for assigned duties within the Servicing division.
The Cashiering Specialist is responsible for assigned duties related to loan boarding, cashiering, payoff, lien release and other processes.
It requires understanding applicable compliance and regulatory rules associated with first and second lien residential mortgage loans.
*Essential Duties:* Cashiering * Monitor receipt of incoming wire and process funds * Perform any required research on existing loans including payment reversals and application of funds.
* Process payments, NSFs, payoffs, charge offs, recoveries, and non-accruals * Perform daily reconciliation of accounts * Process Mortgage Accountant System Functions * Review daily payment exception reports.
* Process set ups and cancellations of automatic loan payments * Contact clients by phone or letter regarding short payments * Contact vendors to address issues and questions as they related to accounts for resolution.
* Review and prepare responses to requests for payoff demands received from borrower, escrow companies and title companies as well as internal customers.
* Facilitate accurate accounting of loans in the core system * Resolve un-posted transactions * Perform transaction postings and reversals as needed for accurate accounting * Process loan charge-offs * Assist in processing wires and other electronic transactions * Perform collateral releases and prepare correspondence to borrower to process paid out loans; perform and retain necessary documentation of action taken * Process Verification of Mortgages * Review payoff demand statements and reconcile with internal reports for accuracy.
* Process and support Lien Release functions.
Credit Reporting Maintenance: * Research and respond to customer billing questions and credit reporting inquiries * Provide timely research and response to credit reporting disputes submitted from the customer via E-Oscar * Maintain records of responses to requests * Submit and reconcile reporting to 4 credit repositories General Duties * Support testing efforts for all system-related updates.
* Work with the appropriate departments to facilitate a smooth and timely response to all audit requests.
* Report status and results of the Servicing Units’ activities.
* Assist with creating or updating departmental procedures.
Responsible for updating "How To" procedures and creating "How To" job aid procedures for areas of knowledge * Process requests received in group mailbox.
* Complete all compliance training in a timely manner * Flexibility in helping out in other areas/departments.
* Administrative duties as assigned *Education and Experience* * Two+ years mortgage servicing experience is preferred * Bachelors or relevant experience in the field.
* Ability to build rapport quickly to convert inquiries into proper transfers to departments/agents for resolution * Ability to multitask and effectively manage time.
* Ability to communicate effectively – both in written and verbal form.
* Desire to take personal responsibility to complete tasks and solve problems.
* Excellent organizational skills and strong work ethic.
* Ability to remain professional even under strenuous situations.
* Be able to take ownership of an issue.
*What You'll Need to be Successful:* * *Communication *– your strong communication skills allow you to effectively assist other staff and follow up with customer inquires.
* *Accuracy and Thoroughness* – you don’t miss the little things! You have a strong attention to detail and meet productivity standards.
* *Dependability* – we can count on you to exercise personal and professional responsibility and work with limited direction when needed.
* *Initiative* – you undertake self-development activities and seek increased responsibilities, asking for and offering help when needed.
* *Productivity* – you have a proven ability to produce results in a fast-paced environment.
* *Planning and Organizing* – you’re able to prioritize, organize and manage your time effectively.
* *Service* – you promptly respond to requests for service and meet commitments made to customers and other employees.
* *Judgment and Discretion* – you maintain confidentiality of sensitive information and exhibit sound and accurate judgement when making decisions.
* *Collaboration* – you work well with other departments and individuals, maintaining communication needed to keep the workflow going.
*Computer and Equipment Skills* * Intermediate in Microsoft Office programs (Word, Excel, PowerPoint) * Word processing (speed and accuracy) * MSP or FICS’ Mortgage Servicer a plus * Email * Internet software * Use typical office equipment (computers, fax, phones, copiers, scanners, projectors, etc.
) *Reasoning and Mental Abilities* * Uses critical thinking skills to interpret instructions furnished in written, oral, diagram, or schedule form and to analyze complex documents like contracts and technical directions.
*Physical Abilities:* * Vision (with or without correction) sufficient to read a computer screen at 20 inches and to operate office equipment or a car * Clear speaking on the telephone and in person; hearing within normal ranges in noise environments typical of office * Able to sit for long periods of time at computer or other work station and in meetings * Able to finger and feel in order to use equipment, computers and operate equipment * Able to lift 10 pounds occasionally unassisted *Essex Mortgage is an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran status, disability or any other characteristic protected by law.
* Job Type: Full-time Pay: $16.
00 - $19.
00 per hour Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Relocate: * Ocala, FL 34475: Relocate before starting work (Required) Work Location: In person
The Cashiering Specialist is responsible for assigned duties related to loan boarding, cashiering, payoff, lien release and other processes.
It requires understanding applicable compliance and regulatory rules associated with first and second lien residential mortgage loans.
*Essential Duties:* Cashiering * Monitor receipt of incoming wire and process funds * Perform any required research on existing loans including payment reversals and application of funds.
* Process payments, NSFs, payoffs, charge offs, recoveries, and non-accruals * Perform daily reconciliation of accounts * Process Mortgage Accountant System Functions * Review daily payment exception reports.
* Process set ups and cancellations of automatic loan payments * Contact clients by phone or letter regarding short payments * Contact vendors to address issues and questions as they related to accounts for resolution.
* Review and prepare responses to requests for payoff demands received from borrower, escrow companies and title companies as well as internal customers.
* Facilitate accurate accounting of loans in the core system * Resolve un-posted transactions * Perform transaction postings and reversals as needed for accurate accounting * Process loan charge-offs * Assist in processing wires and other electronic transactions * Perform collateral releases and prepare correspondence to borrower to process paid out loans; perform and retain necessary documentation of action taken * Process Verification of Mortgages * Review payoff demand statements and reconcile with internal reports for accuracy.
* Process and support Lien Release functions.
Credit Reporting Maintenance: * Research and respond to customer billing questions and credit reporting inquiries * Provide timely research and response to credit reporting disputes submitted from the customer via E-Oscar * Maintain records of responses to requests * Submit and reconcile reporting to 4 credit repositories General Duties * Support testing efforts for all system-related updates.
* Work with the appropriate departments to facilitate a smooth and timely response to all audit requests.
* Report status and results of the Servicing Units’ activities.
* Assist with creating or updating departmental procedures.
Responsible for updating "How To" procedures and creating "How To" job aid procedures for areas of knowledge * Process requests received in group mailbox.
* Complete all compliance training in a timely manner * Flexibility in helping out in other areas/departments.
* Administrative duties as assigned *Education and Experience* * Two+ years mortgage servicing experience is preferred * Bachelors or relevant experience in the field.
* Ability to build rapport quickly to convert inquiries into proper transfers to departments/agents for resolution * Ability to multitask and effectively manage time.
* Ability to communicate effectively – both in written and verbal form.
* Desire to take personal responsibility to complete tasks and solve problems.
* Excellent organizational skills and strong work ethic.
* Ability to remain professional even under strenuous situations.
* Be able to take ownership of an issue.
*What You'll Need to be Successful:* * *Communication *– your strong communication skills allow you to effectively assist other staff and follow up with customer inquires.
* *Accuracy and Thoroughness* – you don’t miss the little things! You have a strong attention to detail and meet productivity standards.
* *Dependability* – we can count on you to exercise personal and professional responsibility and work with limited direction when needed.
* *Initiative* – you undertake self-development activities and seek increased responsibilities, asking for and offering help when needed.
* *Productivity* – you have a proven ability to produce results in a fast-paced environment.
* *Planning and Organizing* – you’re able to prioritize, organize and manage your time effectively.
* *Service* – you promptly respond to requests for service and meet commitments made to customers and other employees.
* *Judgment and Discretion* – you maintain confidentiality of sensitive information and exhibit sound and accurate judgement when making decisions.
* *Collaboration* – you work well with other departments and individuals, maintaining communication needed to keep the workflow going.
*Computer and Equipment Skills* * Intermediate in Microsoft Office programs (Word, Excel, PowerPoint) * Word processing (speed and accuracy) * MSP or FICS’ Mortgage Servicer a plus * Email * Internet software * Use typical office equipment (computers, fax, phones, copiers, scanners, projectors, etc.
) *Reasoning and Mental Abilities* * Uses critical thinking skills to interpret instructions furnished in written, oral, diagram, or schedule form and to analyze complex documents like contracts and technical directions.
*Physical Abilities:* * Vision (with or without correction) sufficient to read a computer screen at 20 inches and to operate office equipment or a car * Clear speaking on the telephone and in person; hearing within normal ranges in noise environments typical of office * Able to sit for long periods of time at computer or other work station and in meetings * Able to finger and feel in order to use equipment, computers and operate equipment * Able to lift 10 pounds occasionally unassisted *Essex Mortgage is an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran status, disability or any other characteristic protected by law.
* Job Type: Full-time Pay: $16.
00 - $19.
00 per hour Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to Relocate: * Ocala, FL 34475: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : 1417 North Magnolia Avenue, Ocala, FL
• Post ID: 9071706478
