Customer Service Representative - Appliance Delivery Company (Wildwood)

Job description Customer Service Representative - Appliance Delivery Company Duties: - Provide exceptional customer service to clients via phone and email.
- Answer customer inquiries and resolve issues in a timely and professional manner - Utilize phone etiquette skills to handle a high volume of inbound calls - Make outbound calls to follow up on customer inquiries or provide updates on scheduled deliveries.
- Perform data entry to update customer information accurately - Assist customers with product selection, order placement, and tracking - Handle customer complaints and provide appropriate solutions Qualifications: - Previous experience in a customer service role preferred - Excellent communication skills, both verbal and written - Strong problem-solving and analytical skills to analyze customer needs and provide appropriate solutions - Ability to handle difficult customers with empathy and professionalism - Proficient in data entry and computer skills - Multilingual abilities, particularly in English and Spanish, are highly desirable Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.
We offer competitive pay, comprehensive benefits package, and opportunities for career growth.
Apply today to start your rewarding career in customer service! Job Type: Full-time Salary: From $120.
00 per day Benefits: Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level: 1 year Shift: 8 hour shift Day shift Weekly day range: Monday to Friday Work setting: In-person Office Work Location: In person