Description
The Administrative Support Specialist will assist the Parks & Recreation Staff Assistant and departmental staff with City-wide room rentals, including the City of Wildwood Community Center, Municipal Services Complex, Oxford, MLK, ball fields and other community spaces such as the City Hall courtyard.
The Support Specialist will provide customer service support for special events, including website and social media updates, answering phones, etc.
Examples of Duties
Performs routine clerical work in answering phones, receiving the public, and provide customer assistance
Provide administrative support to departmental staff
Assist with managing rentals/bookings of City's Parks & Recreation facilities
Respond to inquiries and resolve administrative issues that may arise
Create, maintain, organize, and enter information into databases and use various computer applications
Receives the public and answers questions; responds to inquiries from employees, citizens and others and refers, when necessary, to appropriate persons
Assists in the planning and preparation of City events
Composes, types, and edits a variety of correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness
Responsible for maintaining filing systems, control records, and indexes using moderate independent judgment as directed
Schedule, confirm and maintain meetings, events and schedules
Responsible for "walk throughs" of buildings with potential renters and whenever requested prior to events
Ability to work occasional evenings and weekends based on department needs
All other tasks as assigned by the Parks & Recreation Supervisor or Parks & Recreation Director
Typical Qualifications
High School Diploma or GED equivalent
One (1) year of increasingly responsible related experience
Previous Parks & Recreation experience preferred
Must have a valid Florida Driver's License
Working knowledge of computers and electronic data processing
Ability to effectively communicate both verbally and written
Ability to effectively handle stressful situations
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