Salary Range: $15.
54 To 19.
00 Hourly
Do you enjoy helping others? Would you like a career that provides you an opportunity to help families and to make a difference in the lives of children? Join us in creating a brighter future for children and their families.
At Kids Central we believe every child deserves to grow up in a safe and loving home that provides a path to a bright future.
However sometimes children, and their families, need additional support to ensure their safety and well-being.
That is where we step in.
ESSENTIAL FUNCTIONS:
Responsible for greeting customers in a professional and friendly manner, and directing to destination.
Answering multiple phone lines and directing or referring inquiries through proper screening of phone calls.
Managing the Color Line for clients.
Scheduling Fingerprints for clients.
Distributing faxes, mail, and legal documents to appropriate staff.
Ensuring that all visitors are signed-in/out.
Ensuring that the front area is locked and secured, and lobby area is neat and tidy.
Serves as back up to complete fingerprinting for clients and prospective employees.
Assist staff with the copier/printer and fax needs.
Notify supervisor when supplies are needed to complete job duties.
Work as member of the administrative team.
Model excellent customer service, communication and problem-solving skills.
Maintain professionalism with diverse clientele who may demonstrate anger and frustration while seeking assistance.
Able to de-escalate.
Dependable and timely.
This list of functions is not intended to be exhaustive.
Kids Central reserves the right to revise this job description as needed to comply with actual job requirements.
QUALIFICATIONS:
Education/Experience
High school diploma and 2 years related experience.
KNOWLEDGE, SKILLS & ABILITIES
Ability to work in a highly visible position and use effective interpersonal communication skills to respond to children and their families, and legal entities (i.
e.
judges, law enforcement, CLS etc.
).
Ability to read, analyze, and interpret professional journals, procedures, or governmental regulations.
Ability to write concise reports within 24 hours of event or as required by program.
Must be able to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of instructions and deal with abstract and concrete variables.
High level of organizational skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Indoor, temperature controlled, smoke-free environment.
Outdoor exposure.
Moderate noise level.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Good visual acuity and ability to communicate.
Ability to lift, lower, push, pull and retrieve objects weighing a minimum of 20 pounds.
Reasonable assistance may be requested when lifting, pushing and/or pulling which exceeds the minimum requirements.
Ability to withstand prolong standing and walking.
Also, able to sit, use hands to finger, handle or feel; reach, stoop, bend, and/or kneel during an 8–12-hour day.
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